Relic & Rarity Client Care SMS Terms

Effective Date: July 29, 2026

Relic & Rarity uses text messaging exclusively for non-marketing client care communications concerning active orders, payments, invoices, product or acquisition inquiries, appointments, pickups, shipping, delivery, customs matters, and customer-service requests.

This messaging service is not used for advertisements, discounts, sales announcements, new-arrival notices, or promotional campaigns.

Consent

By authorizing text updates, you agree that Relic & Rarity may send non-marketing text messages to the mobile number you provide regarding your active order, inquiry, or customer-service matter.

Consent to receive text messages is not a condition of purchase. You may continue communicating with Relic & Rarity by telephone or email instead.

Message Frequency and Charges

Message frequency varies depending on the nature and duration of your order, inquiry, or customer-service request. Message and data rates may apply.

Opting Out

Reply STOP at any time to stop receiving text messages. You may receive one final message confirming your opt-out.

Help and Support

Reply HELP for assistance.

You may also contact Relic & Rarity at:

Email: support@relicandrarity.com
Toll-Free: 1-855-408-3836
Hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time

Privacy

Mobile numbers and SMS consent information will not be sold or shared with third parties for their independent marketing purposes.

This information may be provided to telecommunications carriers, messaging platforms, Shopify applications, and other service providers only when necessary to deliver, manage, and support client care text messages.

Please review the Relic & Rarity Privacy Policy for more information about how personal information is collected, used, and protected.

Contact Information

Relic & Rarity
7030 Woodbine Avenue, Suite 500
Markham, Ontario L3R 6G2
Canada