FAQs

Once your order is placed, you will receive an email confirmation by the next business day. Eligible items are processed and dispatched within three business days of payment confirmation.

For larger or high-value items requiring special shipping arrangements, our team will contact you directly to coordinate delivery. All shipments include a tracking number, allowing you to monitor your package’s journey until it arrives safely.

Relic & Rarity works with trusted carriers—including Canada Post, UPS, FedEx, and DHL—to ensure secure, reliable, and fully insured delivery worldwide.

If you are not completely satisfied with your purchase, you may return it in its original condition within seven days for a full store credit toward any other item in our collection at its listed retail price. Please note that store credits are non-transferable and non-assignable. Items must be returned in their original condition.

If you have an item you wish to offer, please contact one of our sales consultants with detailed descriptions, photographs, and your asking price. Please note that we can only review submissions that include a stated asking price. Our team will guide you through the next steps of the evaluation process.

Relic and Rarity has a long-standing history of shipping valuable items safely and efficiently worldwide. While the vast majority of shipments arrive in perfect condition, in the rare instance of transit damage, please retain all original packaging and materials. Notify both your local Canada Post office and Relic and Rarity immediately so we can initiate the claims process. We’ll coordinate directly with the carrier to resolve the issue. All purchases are professionally packaged and shipped at no additional cost. If you wish to arrange additional insurance coverage for your shipment, please contact us prior to dispatch.

One of the most effective ways to secure exceptional artifacts for your collection is by gaining early access to our latest acquisitions. By creating an account with Relic and Rarity and subscribing to our email updates, you will receive exclusive, confidential notifications—free of charge. As a member, you will be among the first to learn about newly acquired items, including pieces tailored to your specific interests. 

Yes, all items offered by Relic and Rarity are guaranteed authentic. We are committed to providing only genuine, historically significant artifacts and antiquities, each thoroughly examined for authenticity, provenance, and historical importance. Our reputation is built on expert verification, transparency, and trust. When you purchase from Relic and Rarity, you are acquiring an authentic piece of history, backed by our firm guarantee of quality and legitimacy. 

No, Relic & Rarity does not provide artifact valuations and formal appraisals. However, we can guide collectors to reputable, accredited professionals for authoritative valuations, such as certified appraisers through the American Society of Appraisers.

Yes, all transactions on the Relic & Rarity website are fully secure.

We prioritize your protection with advanced measures, including SSL encryption to safeguard every transaction and credit card detail. Your information is never shared outside our company, and all orders are password-protected with strict identity verification for account safety. In addition, our platform uses industry-leading fraud detection and buyer protection protocols to ensure that your payments are safe and your purchases arrive with complete confidence. When you shop with Relic & Rarity, you can trust that every transaction is handled with the highest level of security and discretion.

At Relic and Rarity, we are pleased to offer free worldwide shipping on all orders, with no additional shipping fees applied at checkout, regardless of destination. Please note that customs duties, taxes, or other import fees may apply depending on your country’s regulations, and these are the responsibility of the buyer. If you require additional insurance coverage for your shipment or would like to arrange special shipping accommodations, please contact us prior to dispatch at Shipping@relicandrarity.com, and we will be happy to assist you.

Yes. All eligible artifacts and antiquities offered by Relic & Rarity are accompanied by a professionally issued Certificate of Authenticity (COA) upon request. Each certificate is prepared by our specialists and details the item’s provenance, estimated period, material composition, and relevant historical context. Every COA is signed and dated, providing documented assurance of authenticity. This process offers collectors, institutions, and investors complete peace of mind, ensuring that each acquisition is supported by authoritative verification and professional documentation.

Unfortunately, we cannot provide detailed information or research on pieces outside our collection. Our expertise is focused on the careful curation and historical study of the artifacts within our holdings. For items not in our collection, we recommend consulting a certified appraiser for provenance verification, research, and professional guidance.