Terms and Conditions
Relic & Rarity Terms of Sale
Conditions of Sale & Purchase Terms
By purchasing an object from Relic & Rarity, the purchaser agrees to these Terms of Sale. These Terms apply to purchases made directly from Relic & Rarity unless different terms are expressly agreed to in writing by Relic & Rarity before the purchase is completed. Relic & Rarity specializes in antique, ancient, historical, cultural, artistic, ethnographic, scientific, and collectible objects. Many objects are unique, centuries old, culturally significant, fragile, restored, incomplete, or otherwise materially different from newly manufactured goods. Purchasers are encouraged to carefully review all photographs, descriptions, measurements, condition information, provenance, and supporting documentation before purchasing.
1. Definitions
For purposes of these Terms:
“Purchaser” means the original person or entity that purchases the object directly from Relic & Rarity.
“Purchase Price” means the actual price paid to Relic & Rarity for the object after any discount, negotiated price, accepted Private Offer, promotional reduction, or other agreed price adjustment.
The Purchase Price does not include customs duties, tariffs, foreign taxes, brokerage charges, import fees, financing charges, currency-conversion costs, expedited shipping charges, or other third-party expenses unless expressly stated otherwise.
“Delivery” means the date on which:
- a carrier records the shipment as delivered to the purchaser's designated address, authorized recipient, or designated pickup location; or
- for an in-person collection, the purchaser or their authorized representative takes physical possession of the object.
“Business Day” means Monday through Friday, excluding statutory holidays applicable to Relic & Rarity in Ontario, Canada.
2. Authenticity Guarantee
Relic & Rarity guarantees that every object offered for sale is authentic and has been catalogued and described accurately to the best of our knowledge, research, professional expertise, and the information reasonably available at the time of cataloguing. This guarantee is subject to the terms, procedures, and limitations contained in these Terms of Sale.
Duration of the Guarantee
The Authenticity Guarantee remains in effect for as long as the original purchaser continues to own the object. The guarantee automatically ends if the original purchaser sells, gifts, assigns, transfers, consigns, or otherwise transfers ownership of the object to another person or entity. The guarantee is personal to the original purchaser and cannot be assigned or transferred to:
- a subsequent owner;
- purchaser through resale;
- dealer;
- consignee;
- heir;
- estate beneficiary; or
- any other third party.
If an object is conclusively determined to be not authentic or materially misrepresented as to its age, origin, culture, maker, authorship, or attribution, Relic & Rarity will accept its return and refund the Purchase Price, subject to the conditions below.
3. Authenticity & Material Misrepresentation Claims
An authenticity claim is separate from the seven-day Customer Satisfaction Return policy and is not restricted to the seven-day inspection period. The purchaser must notify Relic & Rarity in writing within fifteen (15) calendar days of first discovering the alleged authenticity or material-description discrepancy. The purchaser must provide reasonable supporting evidence. Depending upon the nature of the claim, this may include:
- written opinions from recognized specialists;
- laboratory analysis;
- scientific testing;
- conservation reports;
- academic research;
- provenance documentation; or
- other relevant professional evidence.
Relic & Rarity reserves the right to review all evidence submitted and to obtain additional opinions from qualified independent experts, academics, conservators, laboratories, institutions, or specialists before determining whether a claim has been substantiated. A single conflicting opinion does not, by itself, establish that an object is inauthentic or materially misrepresented.
Return Authorization
An object subject to an authenticity claim must not be returned without prior written authorization from Relic & Rarity. Relic & Rarity will provide return instructions if a return is authorized. The purchaser must return:
the object in substantially the same condition in which it was sold;- the original Certificate of Authenticity;
- the original invoice;
- provenance records supplied with the object;
- scientific or laboratory documentation supplied with the object; and
- all other accompanying documentation.
The object must not have been cleaned, repaired, restored, conserved, altered, modified, dismantled, or subjected to destructive testing after purchase. No refund will be issued until the object has been physically received, inspected, and the authenticity or material-misrepresentation claim has been confirmed by Relic & Rarity.
Remedy for an Accepted Authenticity Claim
If Relic & Rarity accepts an authenticity claim, the purchaser will receive a refund of the Purchase Price, together with any sales tax collected directly by Relic & Rarity that is refundable or required to be refunded under applicable law. Foreign customs duties, tariffs, brokerage fees, import taxes, currency-conversion charges, financing charges, and other third-party costs are not part of the Purchase Price.
Any reimbursement of return transportation or insurance expenses relating to an authenticity claim must be approved by Relic & Rarity in writing before the return shipment is arranged.
4. Seven-Day Inspection Period
Relic & Rarity provides purchasers with a seven (7) calendar day inspection period beginning on the date of Delivery. This allows the purchaser to personally examine the object after receiving it. A Customer Satisfaction Return under this section is separate from an authenticity claim.
Requesting a Return
To qualify for a Customer Satisfaction Return, the purchaser must contact Relic & Rarity in writing within seven (7) calendar days of Delivery and request return authorization. Merely shipping an object back to Relic & Rarity does not constitute an authorized return. The object must not be shipped until Relic & Rarity provides return authorization and return instructions. Once return authorization has been issued, the purchaser must dispatch the return shipment within five (5) Business Days, unless Relic & Rarity agrees to a different period in writing. Tracking information must be provided promptly after shipment.
5. Customer Satisfaction Return Shipping
For an authorized return made under the seven-day inspection policy: The purchaser is responsible for all costs and risks associated with returning the object to Relic & Rarity. This includes:
- return transportation;
- insurance;
- professional or protective packaging;
- customs charges;
- brokerage fees;
- duties;
- taxes;
- carrier charges; and
- any other return-related third-party expense.
The object must be returned using a trackable shipping service and insured for the full Purchase Price, unless Relic & Rarity authorizes another arrangement in writing. The purchaser remains responsible for the object until Relic & Rarity has physically received it. Where reasonably possible, purchasers should retain and reuse the original Relic & Rarity packaging. If the original packaging is unavailable or no longer suitable, the purchaser is responsible for ensuring that the object is packaged professionally and appropriately for its material, age, weight, fragility, and condition.
6. Condition Required for Customer Satisfaction Returns
To qualify for store credit, an object must be returned:
- in the same condition in which it was delivered;
- with the Certificate of Authenticity;
- with all accompanying documentation;
- with any original stand, mount, case, frame, accessory, component, or other material supplied with the object; and
- without alteration, cleaning, repair, restoration, conservation, modification, or damage occurring after Delivery.
The seven-day inspection period is intended to permit reasonable examination of the object. It is not a trial-use, rental, exhibition, research, testing, restoration, or handling period. If an object is returned damaged, altered, incomplete, improperly packaged, or missing documentation or accompanying components, Relic & Rarity may, to the extent permitted by law:
- decline the return; or
- reduce the available store credit by a reasonable amount reflecting the resulting loss, damage, restoration cost, replacement documentation, or other reasonable expense.
Damage During Return Transportation
The purchaser bears the risk of loss or damage while the object is being returned. If the object is lost or damaged during return transportation, the purchaser is responsible for pursuing the appropriate claim through the return carrier or insurer. Relic & Rarity may delay, reduce, or decline store credit if the object is not returned in the condition required by these Terms.
7. Store Credit
Approved Customer Satisfaction Returns qualify for store credit only. They do not qualify for a cash, cheque, credit-card, bank-transfer, or other monetary refund unless required by applicable law. Following receipt and satisfactory inspection of the object, approved store credit will normally be issued within five (5) Business Days. The store credit will equal the Purchase Price of the returned object. Store credit:
- is issued to the original purchaser;
- is non-refundable;
- is non-transferable;
- is non-assignable; and
- may be used toward another eligible object offered by Relic & Rarity.
Standard outbound shipping provided by Relic & Rarity will not be deducted from the store credit for an otherwise valid seven-day Customer Satisfaction Return. Optional services specifically requested by the purchaser—including expedited transportation, specialized freight, extraordinary crating, white-glove delivery, or other premium services—are non-refundable.
8. Private Offers & Negotiated Purchases
Selected higher-value objects may display a “Submit a Private Offer” option. A purchaser may submit an amount for consideration, and Relic & Rarity may:
- accept the offer;
- decline the offer; or
- propose a counteroffer.
Submission of an offer does not reserve the object. An object is not considered sold until the applicable offer has been accepted and the required payment has been successfully completed. Unless the purchaser is expressly advised before completing the purchase that the transaction is Final Sale, an object purchased through an accepted Private Offer remains eligible for the standard seven-day inspection and Customer Satisfaction Return policy contained in these Terms. The Purchase Price for an accepted Private Offer is the amount actually agreed upon and paid.
10. Free Worldwide Shipping
Relic & Rarity offers free standard worldwide outbound shipping on artifacts purchased directly through Relic & Rarity, subject to destination availability, legal restrictions, carrier availability, and the nature of the object. “Free Worldwide Shipping” means that Relic & Rarity pays the standard outbound transportation charge from Relic & Rarity to the purchaser. It does not include:
- customs duties;
- tariffs;
- import taxes;
- brokerage fees;
- customs-processing charges;
- permits;
- licences;
- storage charges;
- destination-country fees;
- return transportation;
- return insurance;
- expedited shipping;
- extraordinary or purchaser-requested freight services; or
- other governmental or third-party charges.
Where an object requires specialized freight or extraordinary transportation because of its size, weight, fragility, destination, or regulatory requirements, Relic & Rarity will advise the purchaser of any exceptional arrangements before shipment where reasonably practicable.
11. Packaging & Shipping
Relic & Rarity professionally packages objects using materials and methods appropriate to the object's material, size, weight, age, fragility, and condition. Shipping is performed by independent third-party carriers. Tracking information will be supplied where available. While every reasonable precaution is taken, Relic & Rarity cannot control carrier operations, customs agencies, postal systems, transportation networks, weather events, strikes, border delays, or other circumstances outside its reasonable control.
12. Delivery
For courier or postal shipments, Delivery occurs when the carrier's tracking system records the shipment as delivered to:
- the delivery address supplied by the purchaser;
- an authorized recipient;
- an authorized building or receiving location; or
- a designated carrier pickup facility or access point selected or authorized in connection with the shipment.
For local pickup or gallery collection, Delivery occurs when the purchaser or their authorized representative takes possession of the object. The seven-day inspection period begins on that date. The purchaser is responsible for ensuring the accuracy of the shipping address and for monitoring tracking and carrier communications.
13. Transit Damage
Age-related wear and condition already described or visible in listing photographs does not constitute shipping damage.
If an object arrives with damage that appears to have occurred during transportation, the purchaser must notify Relic & Rarity within two (2) calendar days of Delivery.
The purchaser must retain the object and all packaging and provide, where applicable:
- photographs of the unopened package;
- photographs of the exterior shipping container;
- photographs of all internal packaging;
- photographs of the shipping label;
- clear photographs of the alleged transit damage; and
- a written description of the damage.
The object and packaging must not be discarded, repaired, restored, cleaned, modified, or returned unless Relic & Rarity provides instructions. Failure to retain the packaging or provide timely notification may prejudice or prevent an insurance or carrier claim. Relic & Rarity will assist with appropriate carrier or insurance claims where applicable but cannot guarantee the decision or outcome of a claim administered by a third-party carrier or insurer.
14. Lost Shipments
If tracking indicates that a shipment may have been lost, the purchaser should contact Relic & Rarity promptly. Relic & Rarity will initiate or assist with the appropriate carrier investigation or insurance process. A shipment will not be considered conclusively lost until the applicable carrier or insurer has completed the investigation required under its procedures or has otherwise confirmed the loss. The purchaser agrees to provide reasonable cooperation and documentation necessary for the investigation or insurance claim.
15. Export, Import & Customs Responsibilities
Relic & Rarity will comply with applicable Canadian export requirements when exporting objects from Canada. The purchaser is solely responsible for determining whether a purchased object may legally be:
- imported;
- possessed;
- owned;
- displayed;
- transported;
- transferred; or
- resold
within the destination country, state, province, territory, municipality, or other applicable jurisdiction. Unless otherwise expressly agreed in writing, the purchaser is responsible for:
- customs duties;
- tariffs;
- import taxes;
- brokerage charges;
- permits;
- licences;
- cultural-property requirements;
- customs documentation requested from the purchaser;
- local registration or possession requirements; and
- compliance with destination-country laws.
Relic & Rarity cannot provide legal advice regarding foreign import, possession, cultural-property, firearms, wildlife, human-remains, archaeological, or other destination-country laws.
16. Customs Detention, Refusal, Confiscation & Seizure
Customs, border, cultural-property, law-enforcement, agricultural, wildlife, archaeological, postal, and other governmental authorities exercise independent legal authority and retain sole discretion concerning admissibility and enforcement. A foreign authority may:
- inspect;
- detain;
- hold;
- classify;
- reassess;
- refuse entry;
- return;
- confiscate;
- forfeit; or
- seize an object.
Relic & Rarity does not control these decisions. A detention, refusal, confiscation, forfeiture, or seizure by a destination-country authority does not constitute a Customer Satisfaction Return, cancellation, authenticity claim, or failure by Relic & Rarity to supply the purchased object. If an object is confiscated, forfeited, destroyed, or seized and is not returned to Relic & Rarity, the purchaser is not entitled to a refund or store credit solely because of that governmental action, except where otherwise required by applicable law. If an object is instead physically returned to Relic & Rarity by a carrier or government authority, the provisions concerning Returned Shipments and Failed Deliveries below will apply. Relic & Rarity will reasonably cooperate by providing available commercial invoices, provenance information, Certificates of Authenticity, or other documentation in its possession where appropriate, but does not guarantee that such documentation will result in release or admission of the object. The purchaser is responsible for obtaining independent legal or customs advice where necessary.
17. Restricted & Sensitive Objects
Certain categories of historical objects may be subject to additional legal, regulatory, ethical, transportation, ownership, or possession restrictions. These may include, depending upon jurisdiction:
- antique arms and armour;
- antique firearms;
- archaeological material;
- human remains;
- animal-derived material;
- ivory, bone, horn, shell, feathers, or protected species material;
- culturally sensitive objects;
- sacred objects;
- antiquities subject to cultural-property legislation; and
- objects requiring licences or permits.
Relic & Rarity may require additional documentation or purchaser information before completing or shipping a transaction involving such material. Relic & Rarity reserves the right to decline, suspend, or cancel a transaction where it reasonably determines that the object cannot legally or responsibly be shipped, exported, imported, transferred, or possessed.
18. Returned Shipments & Failed Deliveries
The seven-day Customer Satisfaction Return policy applies only where the purchaser affirmatively requests and receives return authorization. It does not apply where an outbound shipment is automatically returned because of purchaser action, inaction, customs circumstances, or delivery failure.
If a shipment is returned because of:
- refusal of delivery;
- failure to collect the shipment;
- missed delivery attempts;
- failure to pay customs duties, tariffs, taxes, brokerage, or import charges;
- failure to provide required customs information or documentation;
- failure to cooperate with the carrier or customs authority;
- incorrect or incomplete shipping information supplied by the purchaser; or
- another circumstance attributable to the purchaser or outside Relic & Rarity's reasonable control,
the transaction may be treated as a voluntary cancellation by the purchaser. Upon return, the object will be inspected. Subject to satisfactory inspection, Relic & Rarity may issue a refund of up to fifty percent (50%) of the Purchase Price. The remainder may be retained to offset expenses including:
- outbound transportation;
- return transportation;
- insurance;
- customs charges;
- brokerage fees;
- duties;
- taxes charged to Relic & Rarity;
- carrier charges;
- payment-processing expenses;
- administrative expenses;
- inventory handling;
- storage;
- restocking;
- market exposure; and
- other reasonable costs arising from the returned shipment.
Relic & Rarity may deduct additional reasonable expenses actually incurred before calculating any amount payable.
19. International Returns
Purchasers outside Canada must not return an object until receiving instructions from Relic & Rarity. The purchaser is responsible for accurately identifying an authorized return as previously purchased merchandise being returned to the seller where appropriate and for following all applicable carrier and customs procedures. If an incorrectly declared or improperly documented return results in Relic & Rarity being charged duties, taxes, brokerage, penalties, storage, customs expenses, or other fees, those charges may be deducted from any store credit or other amount otherwise payable to the purchaser, to the extent permitted by law.
20. Order Acceptance, Availability & Cancellation
Because most Relic & Rarity objects are unique and one-of-a-kind, availability cannot be guaranteed until a transaction has been accepted and completed. An automated order confirmation or payment notification does not prevent Relic & Rarity from reviewing the transaction before dispatch. Relic & Rarity may cancel an order before shipment where reasonably necessary because of:
- simultaneous or duplicate sale of a one-of-a-kind object;
- inventory synchronization error;
- material pricing or listing error;
- payment failure;
- suspected fraud or unauthorized payment;
- newly discovered authenticity or provenance concerns;
- export or import restrictions;
- regulatory or cultural-property concerns;
- legal restrictions;
- carrier restrictions;
- inability to safely transport the object;
- sanctions or trade restrictions;
- a restricted destination; or
- another material circumstance making fulfillment unlawful, unsafe, impossible, or inconsistent with responsible stewardship.
Where Relic & Rarity cancels an order for reasons not attributable to purchaser misconduct or breach, amounts paid directly to Relic & Rarity for the cancelled object will be refunded. Relic & Rarity will not be liable for anticipated appreciation, lost investment opportunity, lost resale profit, or other consequential loss resulting from such cancellation.
21. Condition & Age-Related Characteristics
All objects sold by Relic & Rarity are historical objects. Depending upon age, material, origin, use, burial, storage, restoration, and preservation history, objects may exhibit:
- wear;
- patina;
- oxidation;
- corrosion;
- discoloration;
- staining;
- deposits;
- fading;
- chips;
- cracks;
- losses;
- repairs;
- restoration;
- old adhesive;
- surface irregularities;
- abrasions;
- dents;
- structural changes; and
- other age-related characteristics.
These characteristics are not necessarily defects and may contribute to an object's historical integrity and authenticity. Condition descriptions are prepared to the best of our knowledge. Purchasers should carefully examine all photographs and request clarification or additional images before purchase if a particular condition issue is material to their decision. Condition characteristics that are described in the listing or reasonably visible in the listing photographs do not constitute shipping damage or material misrepresentation merely because they are more apparent during physical inspection.
22. Attribution, Dating & Scholarly Opinion
Statements regarding:
- age;
- period;
- dynasty;
- cultural origin;
- geographic origin;
- maker;
- authorship;
- workshop;
- school;
- archaeological context;
- attribution; or
- historical significance
reflect the informed professional opinion of Relic & Rarity and any specialists consulted, based upon information reasonably available at the time of cataloguing. The study of antiquities, archaeology, art, ethnographic material, cultural property, and historical objects is continuously evolving. New discoveries, scientific techniques, conservation examinations, scholarship, publications, or academic consensus may lead to future changes in dating, attribution, origin, interpretation, or classification. A later change of scholarly opinion, revised academic consensus, new research, subsequent scientific testing, or change of attribution does not by itself establish material misrepresentation or lack of authenticity. Only a material misrepresentation meeting the requirements of the Authenticity Guarantee will give rise to the remedy provided by that guarantee.
23. Cultural Property & Provenance
Relic & Rarity is committed to responsible stewardship and ethical acquisition of historical objects and cultural property. To the best of our knowledge, every object offered for sale has been lawfully acquired and is offered in accordance with applicable law. Where available, listings may include:
- provenance;
- prior ownership;
- auction history;
- exhibition history;
- publication references;
- collection history;
- laboratory testing;
- scientific analysis; and
- supporting documentation.
Because many historical objects have survived for centuries or millennia, complete ownership histories may not exist or may no longer survive. The absence of a complete provenance record does not, by itself, establish that an object was unlawfully acquired. Future ownership claims, repatriation discussions, legislative changes, scholarly research, or cultural-property policy changes do not by themselves establish that the object was improperly acquired or materially misrepresented at the time of sale.
24. Currency & Exchange Rates
The currency displayed and confirmed at checkout is the transaction currency applicable to the purchase. Banks, card issuers, payment processors, and financial institutions may apply:
- foreign-exchange rates;
- currency-conversion charges;
- international transaction fees; or
- other financial charges.
These charges are determined by third parties and are outside Relic & Rarity's control. If an amount is refunded, Relic & Rarity is responsible only for returning the amount payable under these Terms in the applicable transaction currency. Relic & Rarity does not guarantee that the purchaser will receive the same amount when the purchaser's financial institution converts the refund into another currency.
25. Third-Party Financing & Payment Services
Installment payments, financing, Shop Pay services, credit facilities, or other third-party payment products may be offered through independent providers. Eligibility, approval, interest, repayment schedules, financing charges, late fees, account terms, and related conditions are established solely by the applicable provider. Relic & Rarity does not control or guarantee third-party financing approval or financing terms. Refunds involving a financed transaction may be processed through the applicable payment or financing provider and remain subject to that provider's processing procedures and contractual terms.
26. Unclaimed & Abandoned Property
If an object is returned to or otherwise held by Relic & Rarity and the purchaser fails to provide instructions, make required arrangements, or respond to communications, Relic & Rarity will make reasonable efforts to contact the purchaser using the contact information associated with the transaction. Reasonable storage charges may be imposed where an object remains unclaimed for an extended period, provided the purchaser has been given reasonable notice where required. Any ultimate treatment, disposal, sale, or other action concerning legally abandoned or unclaimed property will be undertaken only in accordance with applicable law. Nothing in this provision permits Relic & Rarity to treat property as abandoned contrary to applicable legal requirements.
27. Limitation of Liability
To the fullest extent permitted by applicable law, Relic & Rarity's maximum aggregate liability arising from the purchase of an object will not exceed the Purchase Price paid for that object. To the fullest extent permitted by applicable law, Relic & Rarity will not be liable for indirect, incidental, consequential, exemplary, punitive, special, or economic damages, including:
- lost profit;
- lost investment value;
- lost appreciation;
- lost resale opportunity;
- business loss;
- loss of use;
- emotional distress; or
- similar consequential loss.
Nothing in these Terms limits any legal right or remedy that cannot lawfully be excluded, restricted, or waived.
28. Entire Agreement
These Terms of Sale, together with:
- the applicable product listing;
- invoice;
- written transaction-specific terms;
- accepted Private Offer terms; and
- any written agreement expressly entered into by Relic & Rarity
constitute the agreement governing the transaction. Oral statements do not modify these Terms unless subsequently confirmed in writing by an authorized representative of Relic & Rarity.
29. Transaction-Specific Terms
Relic & Rarity may agree to transaction-specific terms for an unusual object, private sale, special shipment, institutional acquisition, custom arrangement, or other transaction. Where transaction-specific terms are expressly agreed to in writing before completion of the purchase, those specific written terms will govern to the extent of any direct inconsistency with these general Terms of Sale. All other provisions remain in effect.
30. No Waiver
If Relic & Rarity elects, as a matter of goodwill, to make an exception to these Terms in a particular circumstance, that exception does not:
- amend these Terms;
- create a continuing obligation;
- establish a precedent; or
- waive Relic & Rarity's right to enforce these Terms in another transaction.
A waiver is effective only in the specific circumstance in which it is expressly granted.
31. Severability
If any provision of these Terms is found by a court or other competent authority to be invalid, illegal, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary to make it enforceable where legally possible. The remaining provisions will continue in full force and effect.
32. Mandatory Consumer Rights
Nothing in these Terms is intended to exclude, restrict, or waive any consumer right, statutory protection, remedy, disclosure requirement, cancellation right, or other legal protection that cannot lawfully be excluded or waived. Where mandatory applicable law conflicts with these Terms, the mandatory law will govern to the extent of that conflict.
33. Governing Law & Jurisdiction
These Terms of Sale are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Subject to any mandatory law providing otherwise, disputes arising from these Terms or a transaction with Relic & Rarity will be subject to the jurisdiction of the courts of Ontario, Canada.
34. Customer Commitment
Relic & Rarity is dedicated to providing collectors, museums, institutions, designers, historians, researchers, and historical enthusiasts with authentic historical objects and professional service. We are committed to:
- scholarship;
- transparency;
- responsible acquisition;
- ethical collecting;
- careful cataloguing;
- provenance research;
- professional handling;
- appropriate packaging; and
- long-term collector support.
Every object is treated with respect for its historical and cultural significance, and we strive to ensure that each transaction is conducted with expertise, transparency, care, and confidence.
At Relic & Rarity, we are dedicated to providing collectors, museums, institutions, and historical enthusiasts with exceptional service and authentic historical objects. With thousands of satisfied clients worldwide, we are committed to scholarship, transparency, ethical collecting, and professional integrity. Every object is carefully researched, professionally catalogued, and handled with respect for its historical significance, ensuring each transaction is conducted with the highest standards of expertise, care, and confidence.


